Revolutionizing Event Ticketing: Broadway Ticket Office Embraces Dynamic Pricing for EnhancedEvent Experiences.
Broadway Ticket Office, a leading organizer of diverse cultural events ranging from large-scale concerts featuring renowned artists like Andrea Bocelli, José Carreras, and Queen to intimate gatherings for smaller crowds, is taking ticketing to new heights with the introduction of dynamic pricing. The company is set to revolutionize the event landscape by guaranteeing maximum attendance and profitability for organizers by utilizing its own state-of-the-art ticket distribution system and extensive expertise in online and offline communication. During the upcoming tour of the world-famous magic troupe, the Masters of Illusion, Broadway Ticket Office will test out dynamic pricing, making tickets more or less expensive depending on demand.
Dynamic pricing, a strategic approach to ticket pricing that adjusts prices based on various factors, offers a host of benefits to both event organizers and attendees. By harnessing real-time data and market insights, Broadway Ticket Office aims to optimize ticket prices, taking into account factors such as demand, timing, and seat availability. This innovative pricings trategy allows for greater flexibility and adaptability, ensuring that ticket prices accurately reflect market dynamics, resulting in improved revenue generation and enhanced audience experiences.
The Masters of Illusion tour marks the beginning of a brand-new era in event ticketing, marked by the introduction of dynamic pricing. This renowned magic troupe, known for their mesmerizing performances, will provide the perfect opportunity to evaluate the effectiveness of dynamic pricing in capturing the true value of each ticket. As audience demand fluctuates and event dynamics evolve, dynamic pricing will dynamically adjust ticket prices, allowing organizers to strike the ideal balance between maximizing revenue and ensuring accessibility for fans.
The adoption of dynamic pricing by Broadway Ticket Office is indicative of the company's dedication to creativity and the provision of first-rate service to event planners and attendees alike. They wish to revolutionize ticket pricing by using cutting-edge technology and data-driven insights, benefiting all parties involved. Ticket prices that fairly and competitively reflect the unique value of each event can benefit both event organizers and attendees.
As Broadway Ticket Office introduces dynamic pricing into the event landscape, this groundbreaking initiative paves the way for a more dynamic and inclusive ticketing ecosystem. With the Masters of Illusion tour serving as a catalyst for this transformative change, event-goers can look forward to an enhanced ticketing experience, and organizers can benefit from a streamlined approach that aligns pricing with market demand. As Broadway Ticket Office continues to push boundaries and explore innovative solutions, the future of event ticketing promises to be exciting and more rewarding than ever before.
DynamO is thrilled to announce a new partnership with Nuweb Group, introducing intelligent pricing signals into Nuweb's product suite.
The integration will be rolled out across Nuweb Group’s network of ticketing partners, offering fully automated real-time pricing updates to venues and event organisers.
“We’re pleased to welcome DynamO to our marketing suite,” said Anthony Escott-Lawrence, Head of Product at Nuweb Group.
“This is precisely the type of partnership our ecosystem was designed to support. It gives our ticketing platform partners a competitive advantage, helps their organisers sell more tickets, and ensures fair pricing for end buyers.”
Nuweb Group supports a wide range of ticketing platforms across the live events and entertainment sector through its modern ticketing infrastructure.
DynamO doesn't require any upfront costs or minimum usage requirements, meaning ticketing platforms can add a layer of pricing intelligence that was previously only available to the largest operators.
“This partnership helps make advanced, software-driven pricing accessible to everyone” said Bence Marosi, Founder and CEO of DynamO Pricing.
“Smaller venues can benefit from sophisticated yet fully controllable pricing signals, while for those with more complex needs, deeper and more comprehensive support is also available. It’s a great opportunity for all Nuweb users, and an important strategic step forward for both companies.”
The partnership aligns with a broader trend toward intelligent pricing models in the events industry, as venues look for ways to reduce unsold inventory without resorting to steep discounts late in the sales cycle.
DynamO will provide data-driven pricing signals informed by demand trends, historical sales, market benchmarks, and selected external data points within the Nuweb platform.
The solution lets organisers set minimum and maximum prices, define rules aligned with demand scenarios or sales objectives, and apply safeguards to retain full control of pricing.
The system will be fully integrated into Nuweb Group’s product suite, automatically sharing sales and behavioural data with DynamO Pricing and sending back recommendations directly into the ticketing workflow.
"Ticketing platforms trust us because we constantly improve our technology," said Anthony Escott-Lawrence, Head of Product at Nuweb Group.
"We deliver updates, integrations, and new capabilities regularly at no extra cost, helping partners stay competitive without added development work."
Nuweb Group is a global ticketing technology partner, powering event experiences in over 110 countries. Nuweb provides open infrastructure that enables organisers, venues, and ticketing providers to own their platforms, maximise revenue, and operate securely at scale. Its technology integrates easily with existing systems to support ticket sales, operations, and expansion into new markets.
DynamO Pricing is a market-leading pricing technology company serving live events and visitor attractions across multiple continents. The company works with cultural, sports and music organisations to optimise ticket pricing using software-driven pricing engines and expert support. Its solution is proven in live environments, supporting tens of millions of pounds in ticket revenue, and is developed and operated by a team of PhD-level pricing specialists.
If you’re interested in finding out how a partnership with DynamO could help your organisation increase revenue and fill empty seats, get in touch using our contact form or email info@dynamopricing.com. We’d love to hear from you.
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We’re delighted to announce our partnership with King’s Head Theatre - an iconic Off-West End theatre in Islington that celebrates the LGBTQ+ community, on and off stage.
The collaboration reflects DynamO’s commitment to developing flexible products that support a wide range of performing arts organisations, from the West End to pioneering fringe venues, with ethical, data-driven pricing solutions that increase revenue and drive audience growth.
A bold and historic venue
Founded in 1970, King’s Head Theatre has long been recognised for its trailblazing programming, championing emerging artists and staging daring new work. Now, as the theatre navigates an exciting new chapter with their new and improved space on Islington Square, DynamO is proud to play a role in helping the team build a sustainable future.
Seamless integration, flexible tools
Thanks to our existing integration with King’s Head Theatre’s ticketing system, Spektrix, onboarding the team was a seamless and efficient process. Now, their event data is pulled through automatically from Spektrix - and vice versa - meaning they can manage their dynamic pricing without having to double up on data entry. Our dashboards provide real-time insights into how each of their events is performing, empowering them to make quick, impactful decisions informed by data.
Supporting their values
King’s Head Theatre has always put accessibility at the core of its mission. With DynamO’s built-in safeguards - including lower and upper price boundaries - the theatre can stay true to its concession policies and commitment to fair pricing, while also maximising all revenue opportunities. The additional revenue generated will, in turn, help the theatre retain and build on its commitment to accessibility.
Driving sustainable growth
As the theatre world continues to navigate shifts in audience behaviour, King’s Head Theatre is taking a forward-looking approach to its commercial model. By working with DynamO, they gain the ability to proactively adapt pricing in line with real-time demand, while maintaining the transparency and audience trust that are vital to their ethos.
Impact no matter the scale
This partnership highlights how dynamic pricing can support organisations of all scales - not just large commercial venues, but also independent and boundary-pushing producing houses that are essential to nurturing new creative talent.
Interested in exploring dynamic pricing?
If you’re interested in finding out how a partnership with DynamO could help your organisation increase revenue and fill empty seats, get in touch using our contact form or email info@dynamopricing.com. We’d love to hear from you.
For DynamO’s first ever webinar, we led a panel discussion on how to balance organisational values and ticketing revenue, with thought leaders from arts and cultural organisations - including:
Leon Gray, Head of Ticketing and Audience Experience at Edinburgh International Festival
Dawn Farrow, Founder and CEO at On Sale Group
Monique Baptiste-Brown, Head of Communications and Audience Development at Brixton House
Bence Marosi, CEO at DynamO Pricing
Phoebe Cleghorn – Sales and Marketing Generalist at DynamO Pricing
As well as posting a recording of the session over on the DynamO YouTube - which you can watch free on demand - we’ve also summarised some key insights shared by our expert panellists.
“Values aren’t optional or situational.”
Bence set the tone: if organisational values only apply when convenient, they’re not values. Pricing decisions should reflect who you are - because they impact audiences, staff morale, brand trust, and long-term credibility.
Broadest possible audience - by design, not by accident.
Leon shared how Edinburgh International Festival embeds its mission directly into pricing, offering £10 affordable tickets for those who need them (self-selected) and ensuring that 50% of tickets are £30 or under - all while meeting and exceeding revenue targets and selling 88% of capacity this year.
It’s not just “cheap equals accessible.”
Monique emphasised value over price. At Brixton House, access is about audience belonging and brand clarity: creating a space and experience where local communities see themselves, not just adding a low-price category. Tickets typically centre around £22, with Pay What You Feel performances and targeted low-price allocations to bring the right audiences in at the right time.
Brand, experience, psychology.
Dawn urged a mindset shift: focus on the exchange beyond the ticket - the transformation, the feeling when audiences leave, the clarity from confirmation email to curtain up. Pricing is as much brand storytelling and customer psychology as it is maths.
Start with audience truths; let pricing follow.
Brixton House builds from socio-cultural insight: What’s the story? Who is it for? How does it connect with them? What barriers exist? Early authenticators (those who feel most represented) are more likely to become advocates, helping to build momentum and pricing power organically. From there, dynamic pricing can lift later-stage revenue while protecting pockets of accessible ticket inventory.
Plan the balance sheet to fund access.
Edinburgh International Festival partners with DynamO to push premium seats where demand supports it, and reinvests that incremental revenue into Tickets For Good, the Young Musicians Pass and an extensive set of concessions. The balance is planned upfront using previous-year data, then tuned throughout the sales cycle.
Segment everything, then be brave.
Bence advocated for deep differentiation - by seat zones, performance types (matinee vs. weekend), demand curves and audience segments. Then apply meaningfully different strategies across those segments. ‘Flat’ pricing philosophies often ignore real differences in audience needs and willingness to pay.
Challenge legacy discounts.
Dawn noted that some traditional concession rules (e.g., universal OAP discounts) can end up misaligned with current ability to pay. Re-examining who qualifies - and why - can unlock headroom for funding access where it’s most needed today.
Concrete concessions with modern reach.
Edinburgh International Festival has expanded and simplified eligibility:
Under 18s: 50% off
Under 30s & students: concession pricing
Arts workers: 30% off
Deaf, disabled & neurodivergent audiences: 50% off, plus an Access Pass that unlocks held seats (aisle, near exits/toilets) which are bookable online.
Translate the concept of access, not just the copy.
Monique flagged a frequent gap: many new or infrequent attendees don’t recognise access schemes as for them. Brixton House has been exploring multilingual captioned performances and communications to reach growing local communities, paired with held seat allocations and FOH/box office support that guides first-timers through the process.
Use premium demand to pay for equity.
Bence shared examples where clients introduced cheaper tickets than ever because premium tiers or high-demand performances were able to subsidise them. Other tactics include member presales with distinct price behaviour vs. general public.
Values and revenue are not mutually exclusive - when planned together, premium demand can fund inclusion.
Combine forward-planning and agility - decide your access commitments upfront, then finetune pricing as demand unfolds.
Access includes communication, not just price - ensure your access and inclusion efforts don’t begin and end with the price. Consider the end-to-end journey.
Audience first, always - when people see themselves in the work and the space, they become advocates - and that advocacy powers sustainable revenue.
If you’d like to learn how dynamic pricing could help your organisation balance values and revenue, get in touch using our contact form or email info@dynamopricing.com. We’d love to hear from you.
